Privacy Policy
Last Updated: January 22, 2025
At Nutz Poker, we are committed to protecting your personal data and ensuring transparency about how we process, store, and share it. By accessing or using our services, you agree to this Privacy Policy, which outlines how we collect and use your personal data, your rights under data protection laws, and how to contact us regarding privacy concerns.
Table of Contents
Overview
Who We Are
How We Collect Your Personal Data
How We Use Your Personal Data
Sharing Your Personal Data
Cross-Border Transfers
Cookies and Tracking Technologies
Retention of Your Personal Data
Your Rights
Security Measures
Marketing and Advertising
Contact Us
1. Overview
This Privacy Policy explains how Nutz Poker processes your personal data to:
Provide you with our services, such as creating your account and enabling gameplay.
Comply with legal and regulatory requirements, including verifying your identity, age, and monitoring gambling activity.
We ensure your data is handled responsibly and in accordance with applicable data protection laws.
2. Who We Are
The controller of your personal data is Nutz Poker, References to "we," "us," or "our" in this Privacy Policy refer to Nutz Poker.
If you have questions about this Privacy Policy, you can contact us at [email protected].
3. How We Collect Your Personal Data
We collect personal data directly from you, automatically through your use of our services, and from third parties. This includes:
Account Registration: Name, age, address, email, and other personal details provided when creating your account.
Financial Information: Bank account or payment card details for deposits and withdrawals.
Usage Data: Information about your activity on our platform, such as games played, bets placed, and transaction history.
Communication Data: Any information you provide during communications with our support team.
Third Parties: Data from credit reference agencies, fraud prevention services, and self-exclusion databases.
Cookies: Information about your device, IP address, and browsing activity (see Section 7 for more details).
4. How We Use Your Personal Data
We only process your personal data when we have a lawful basis to do so. These purposes include:
Purpose
Data Used
Legal Basis
Account Setup & Management
Identity, verification, and contact data
Necessary for contract performance
Providing Services
Gaming activity, financial data, device identifiers
Necessary for contract performance
Regulatory Compliance
Identity, payment, and exclusion data
Legal or regulatory obligation
Responsible Gambling Monitoring
Usage patterns, exclusion data
Legal obligation and safeguarding public interest
Fraud Detection
Identity, financial, and activity data
Legal obligation and preventing unlawful acts
Marketing and Promotions
Contact data, preferences
Consent
For specific uses of your data, including automated decision-making, please contact [email protected].
5. Sharing Your Personal Data
We may share your personal data with:
Group Companies: To ensure responsible gambling measures across all brands.
Third-Party Service Providers: For payment processing, identity verification, and fraud prevention.
Regulators and Authorities: To comply with legal and regulatory requirements.
Law Enforcement: For the prevention and detection of criminal activity.
We ensure any third party that processes your data is bound by strict contractual obligations to protect your information.
6. Cross-Border Transfers
Your data may be transferred outside your country of residence to countries with differing data protection laws. We use safeguards such as standard contractual clauses to ensure your data is protected during such transfers.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality and improve user experience.
Track your preferences and activity on our platform.
Deliver targeted advertisements.
For more details on the cookies we use and how to manage them, visit our Cookie Policy.
8. Retention of Your Personal Data
We retain your personal data for as long as necessary:
Account Data: Retained for six years after account closure.
Self-Exclusion Data: Retained indefinitely for responsible gambling purposes.
Fraudulent Activity: Retained as required during investigations and any subsequent legal proceedings.
Legal Disputes: Retained for six years after resolution.
9. Your Rights
You have the following rights under data protection laws:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccuracies in your personal data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Limit how we process your data.
Objection: Object to processing for legitimate interests or direct marketing.
Portability: Request data in a machine-readable format.
Withdraw Consent: Withdraw consent for marketing communications.
To exercise your rights, contact [email protected]. Note that requests may require identity verification and may take up to one month to process.
10. Security Measures
We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and you acknowledge that you provide your data at your own risk.
11. Marketing and Advertising
We may send you promotional emails or in-app notifications if you have opted in to receive them. You can manage your preferences through your account settings or unsubscribe via the link in any marketing communication.
We may also use your data to show personalized ads on third-party platforms, such as social media. To opt out, adjust your settings on the respective platform or contact us.
12. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Support Team: [email protected]
Data Protection Officer: [email protected]
If you are not satisfied with our response, you can contact your local data protection authority.
Play responsibly and know that your privacy is our priority at Nutz Poker!
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